What data we keep, why, and what you can say about it.
Last updated: September 2026
To deliver your orders and show them again, to prevent abuse and fraud, and to help you when something goes wrong.
If you sell on Zyphera or use the exchange, we store what is needed to pay you: your wallet address, IBAN or PayPal email. These are stored encrypted, only admins can see them, and they are only used to pay you. Messages between a buyer and a seller about an order are stored so both can read them back; admins can read them when handling a dispute. Notifications on the site are deleted after 90 days.
When you log in with Discord and approve "join servers for you", server backup is switched on and we store an encrypted Discord token. You can turn it off anytime in your settings; after that it stays off. We use it for one thing only: adding you back to Zyphera's own Discord server if that server is ever deleted. Never to any other server, and we cannot read your messages with it. Turning it off deletes the token right away and revokes it at Discord.
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Orders are kept as long as your account exists, so you can always find your details. Unpaid checkouts are deleted after 14 days.
You can always ask for a copy, correction or deletion of your data. Send us a message via the contact page.